Reviews

Fantastic service and hassle free purchase of new vehicle. Rush Brown was fantastic.

Dorothy and Rhodri, Gravells Kia Abergavenny

2026-07-26

Rush was very efficient in dealing with my exchange of my old to new car, would definitely recommend.

mark batkin, Gravells Kia Abergavenny

2026-07-24

To Rush Excellent help and assistance Very thorough in explaining the processes, supporting with questions and explanations (especially patient since we are techno- phobes). Kept us updated throughout the process. Thoroughly professional throughout.

Maddison Huish-Blount, Gravells Kia Abergavenny

2026-07-21

Rush was very helpful anything we wanted to know he told me and very polite great service from him

Julie Grist, Gravells Kia Abergavenny

2026-07-20

Fantastic facilities and service special shout out to rush top sales manager never put any unwanted pressure on during the whole process 👍

mike wilcox, Gravells Kia Abergavenny

2026-07-20

Amazing customer service from the moment I emailed about a car. Rush helped us choose a car and had it ordered the same day! He always had a smile on his face and always had time for whatever questions I had! Pick my car up on Monday!

Venessa Davis, Gravells Kia Abergavenny

2026-07-19

Rush Brown was very helpful and even stayed over an hour after closing to make sure i was happy and knew everything about the car. Going through every detail and answering all my questions. Would highly recommend

Lisa Trimm, Gravells Kia Abergavenny

2026-07-19

Rush was really helpful - squeezed us in early and I definitely recommend getting your next car here. 10 out of 10

Lucy Copping, Gravells Kia Abergavenny

2026-07-19

Rush was amazing and great service explained everything too us!! Was so helpful and glad we choose this car sale place!! Amazing!!

Maria Gough, Gravells Kia Abergavenny

2026-07-18

Rush was very helpful and pleasant to do business with.

Jane Barry, Gravells Kia Abergavenny

2026-07-17

Rush was friendly polite helpful efficient

Ann Griffiths, Gravells Kia Abergavenny

2026-07-17

Rush was amazing. Totally stress free transaction and choosing of car. Incredibly helpful. Easiest application for Motability car ever. Thank you

Neil McDonald, Gravells Kia Abergavenny

2026-07-17

Rush at Gravells Abergavenny was brilliantly helpful and kept us fully informed of the progress of the delivery of my new car. Thanks!

David Thomas, Gravells Kia Abergavenny

2026-07-17

Rush was extremely helpful and did everything i asked to the letter highly recommend

Michael Wilcox, Gravells Kia Abergavenny

2026-07-15

Rush Brown sold us a second hand Kia, he was very knowledgeable and patient with us, we were shown everything in the car in great detail and he made sure we were happy and confident with the car before leaving. Superb salesman!

Alison Davies-Quick, Gravells Kia Abergavenny

2026-07-14

Rush was an amazing sales man managed to source me my dream car with all the extras I wanted at an amazing price He was polite helpful and really fast sorting out all that I needed to set off with my new car and kept me in the loop the entire time Ov

Emily Manton, Gravells Kia Abergavenny

2026-07-11

We had a very positive experience buying our new car from Kia , Abergavenny. We are retired & I am very hard of hearing. We needed advice setting up the finance, so made an appointment with Rush to put this in place. He was polite, patient, friendly

Keith Bromley, Gravells Kia Abergavenny

2026-07-11

Rush was top man couldn't do enough 4 us well pleased thanks rush

Gerald Morgan, Gravells Kia Abergavenny

2026-07-04

Rush was super helpful all the way through the process and kept in touch to let us know what was happening. He made the experience so much easier

Becky Coles, Gravells Kia Abergavenny

2026-07-04

Excellent knowledge, friendly and processional approach -brilliant service, thank you Rushane

Jules Woollard, Gravells Kia Abergavenny

2026-07-03

I’ve now had five cars through Andy at Gravells Kia Bridgend, and I honestly couldn’t recommend him and the team highly enough. From the moment you walk in, the garage has a comfortable, friendly atmosphere, and every member of the sales team is mor

Georgie Hitchings, Gravells Kia Bridgend

2026-07-17

When my motorcycle broke down during a tour of the UK, late on a Saturday afternoon, Ross Davies and Tanya facilitated a rental car over the weekend for me to pick up first thing Monday morning. This was done remotely and without hesitation. Upon my

Nige Sainsbury, Gravells Kia Bridgend

2026-07-11

Customer service at its best - from booking my car in for service, to dropping it off yesterday morning (they even booked me a lovely courtesy car after I mentioned the previous courtesy car was a bit slow!), the service Shaunah (hopefully I've spelt

Marika Jones, Gravells Kia Bridgend

2026-07-02

Ross Davies is an absolute star and a credit to Kia Bridgend, hes been very supportive. My knowledge is so little and made sure I have understood explained in detail how I can make things simpler on myself for the future which did not know that type

victoria griffiths, Gravells Kia Bridgend

2026-06-30

Thank you Ross and Shauna for everything. 5* customer service and would never trust anyone else. Excellent

Tom Barrett, Gravells Kia Bridgend

2026-06-21

I had an outstanding experience this dealership! Dan Thomas and Shaunnah Wilkins went above and beyond to help me exchange my car for a new one, making the whole process smooth, stress‑free, and genuinely enjoyable. They were patient, knowledgeable,

J Stokes, Gravells Kia Bridgend

2026-06-18

Amazing service today from Gravells in Bridgend, especially from Claire. We had travelled over 80 miles to Bridgend to investigate and resolve an issue with the charging of our EV, Claire had anticipated which part may be at fault, ordered it in adv

Jackie Flint, Gravells Kia Bridgend

2026-06-17

(posting on behalf of parent who visited Gravells) I'm not someone who is very knowledgable when it comes to cars, but phoning up Gravells and asking for help and advice put me completely at ease. Shaunah even waited later for me to finish work and

Caitlin, Gravells Kia Bridgend

2026-06-17

I picked up my new car today at Bridgend. Throughout the whole process Dan Thomas was fantastic, so personable and friendly. Nothing was too much trouble for him, he even brought the vehicle to my home in Cardiff for my initial test drive and on his

Sam Page, Gravells Kia Bridgend

2026-06-16

My car recently broke down due to a clutch fault causing a very stressful situation. After ringing other garages and having very poor experiences, I rang Gravells Bridgend. Shaunah answered the phone and WOW what an amazing person she is. From the m

Suzanne Churchouse, Gravells Kia Bridgend

2026-06-15

Best customer experience i have received from any car Dealership. They actually do care about finding the right car for me. What a waw experience. Thank you all so much.

Andrew Davies, Gravells Kia Bridgend

2026-05-18

Well what can I say. Gravells Kia Bridgend are amazing. Nothing was too much trouble and our new to us, used Kia Sorento was immaculate when we picked it up and having looked at few other Kias prior to this showed how much pride they take in all th

Suzanne Wylie, Gravells Kia Bridgend

2026-05-15

5 star customer service in helping to sort out an issue with my daughters car. Ross quickly arranged a hire car as she is an essentially car user for her job and staff kept in touch with updates. Every member of staff spoken to was polite, helpful an

Lynn Beachey, Gravells Kia Bridgend

2026-05-07

Luke was very informative and provided us with a great service. We really appreciate the help and knowledge he provided with Kia’s information. Thanks Luke!

Kelsey Griffiths, Gravells Kia Bridgend

2026-05-01

free chocolate tyty 🥹

Gdragon Yeah, Gravells Kia Bridgend

2026-04-22

They offer the best customer service I have ever experienced. Always go above and beyond.

Thomas Civai, Gravells Kia Hereford

2026-07-24

I recently bought a Sportage GT-Line S from Gravells and I was looked after so well by them. Sam was absolutely brilliant. It’s never easy to spend a decent amount of money but when my last car died all of a sudden I had a buy a new one. Sam really k

Robert Judd, Gravells Kia Hereford

2026-07-06

If I could give a million-star review, I would. Kia Gravells is faultless. Paul Campbell went above and beyond for me with my finance deal. Everything was explained in detail, as I’m not very confident with APRs and finance terms, and he made sure al

rebecca johnson, Gravells Kia Hereford

2026-07-02

Recently picked up a motability car from here, Dion helped us choose which car was best and made the whole process easy and smooth, highly recommended.

Jack Earlstone, Gravells Kia Hereford

2026-07-02

Perfect service, very helpful no pressure to buy. Knowledgeable and relaxed experience - very happy with my new car!

Donna-Louise Flowers, Gravells Kia Hereford

2026-06-27

I purchased a gift for my wife from this wonderful organisation, and I couldn’t be more pleased with the experience. Mr Samuel handled the entire process, and he truly went above and beyond. He is not just in customer service—he defines what great se

K. EMMA nana SARPONG, Gravells Kia Hereford

2026-06-22

Great service and make getting a new car really easy and fun.

Mark Jones, Gravells Kia Hereford

2026-06-19

Come amazing deals at the Gravells Hereford KIA dealership.

Elly Wambani, Gravells Kia Hereford

2026-06-14

Fantastic customer service. I definitely will choose them any day and even do referrals.

PHENA OMOLLO, Gravells Kia Hereford

2026-06-14

Grateful thanks to Sam Fitzer for selling us our EV3, which we absolutely love, and for his unending patience and good humour in helping two technically challenged buffers to set up the Kia app.

Helen Smail, Gravells Kia Hereford

2026-06-10

Brilliant service

robert carter, Gravells Kia Hereford

2026-06-04

Just bought a Kia Sorento and received brilliant service. Couldn't fault anything, explained everything simply and got a fantastic deal. Wouldn't hesitate to recommend them. Thank you.

Kevin Easey, Gravells Kia Hereford

2026-05-22

Just picked up my second Kia Picanto from Gravells in Hereford. Excellent car from an excellent car dealer. They are always so polite, friendly and helpful. Never had any problem with anyone there. Service is great! Dion helped me with getting this P

Gillian Orford, Gravells Kia Hereford

2026-05-20

I have had three Kia’s and recently did a part exchange at Gravells Kia Hereford. My circumstances had changed and I was looked after by Dion Robins ! He was kind courteous and fully committed to helping us to get through the difficult period. No has

Les Rogers, Gravells Kia Hereford

2026-05-14

Dion Robins was very helpful and explained all we wanted to know, nothing was too much trouble. All the staff seemed to be very nice,

Keith Field, Gravells Kia Hereford

2026-05-11

Thank you so much Dion at Gravells. I absolutely love my new car and the whole sale process was seamless. Everything was taken care of for me. I would highly recommend them to others.

Samantha Sweetman, Gravells Kia Hereford

2026-04-29

Excellent customer service helpful advice in a nice relaxed polite manner. Dion could not do enough for you . Very happy with our Kia .

Nicola Mattews-Bullock, Gravells Kia Hereford

2026-04-28

What a genuinely friendly and helpful team at this dealership. Sam Fitzer was outstanding — he even arranged for me to trial the PV5 EV van overnight. As someone who’d never driven an electric vehicle before, that was incredibly generous and made a

Andy B, Gravells Kia Hereford

2026-04-13

Fabulous company. We have been dealing with Gravells for several years now and I have to congratulate them for their fabulous service. Absolutely nothing is too much for them. We have been dealing with Dion who has excellent customer service. Every

Tracy Small, Gravells Kia Hereford

2026-03-26

Picked up my new Sportage GT Line Hybrid this morning. Dealing with Richard throughout the process was superb and he offered some excellent advice. Really impressed with the car, it’s a lovely drive. Thank you Richard!

Garry Owen, Gravells Kia Kidwelly

2026-07-10

I had my car serviced at Gravells Kidwelly Kia yesterday. During the service, a fault was detected. Unfortunately, the team were unable to carry out the necessary repair on the day, as the work would take approximately three hours, so the car has bee

Sue Powell, Gravells Kia Kidwelly

2026-07-09

Fantastic customer service from Anne on the Service desk. Anne was very helpful and did exactly what she promised to do. A total asset to Kia Kidwelly and with service like that, will keep me coming back.

Marcus Barker-Moore, Gravells Kia Kidwelly

2026-07-09

Recently picked up my second vehicle from this dealership. Thanks to Cass W for sorting the part exchange and David J for the delivery. I've always found all their staff friendly and helpful and in the unlikely event of an issue they are there to hel

Mathew Browne, Gravells Kia Kidwelly

2026-07-02

As always, great service and support.

Teg Griffiths, Gravells Kia Kidwelly

2026-06-10

Fantastic service from Matthew and the team at Gravells. Thank you Matthew for helping me with my new car. Polite, professional and a pleasure to do business with. He kept me fully up to speed through the whole process and even delivered the car to

Pauline, Gravells Kia Kidwelly

2026-06-10

I can highly recommend buying a car from kia kidwely the sales rep Richard talked me through the process in detail and offered me a similar car to test drive.On the day of the handover he dealt with all the details like tax refund on my old car he al

Gary Scott, Gravells Kia Kidwelly

2026-06-06

I was nervous about getting an all-electric van, but the team at Gravells Kia, especially Matthew, were fantastic. I would highly recommend Gravells Kia as a first stop when looking for a car, especially the PV5, as this is possibly the best vehicle

Michael Davies, Gravells Kia Kidwelly

2026-06-06

Fantastic experience from start to finish at Gravells Kia. Matthew L was friendly, patient, knowledgeable and made the whole process feel easy and stress free. Absolutely love my new Kia and couldn’t have asked for better service. Highly recommend!

Sophie Wainwright, Gravells Kia Kidwelly

2026-06-04

Recently bought a Kia PV 5 from here. Good deal, v pleased with car. Great staff, recommend.

Rohan Barker, Gravells Kia Kidwelly

2026-05-31

Turned up without notice for info on a motability car, having been to other dealers in the area. We were greeted at the door by Ollie who was the perfect combination of knowledgeable, polite and friendly. He tailored his answers to our needs and wish

D Wright, Gravells Kia Kidwelly

2026-05-23

David was helpful with everything for my first ever electric car, absolutely in love with the new car! Couldn’t be more happy with it and all the process up to it, he made everything so easy and smooth! Highly recommend. Thanks again😊

Sara Inkster, Gravells Kia Kidwelly

2026-05-21

Just want to say a big thank you to Oliver from Gravells Kidwelly for providing me with a fantastic experience from start to finish with purchasing my new car! He found me the exact car I wanted and I couldn’t be happier. Oliver was very helpful and

Nia Hughes, Gravells Kia Kidwelly

2026-05-21

We’ve just purchased our third Kia from Gravells Kidwelly Kia and once again had a great experience. The main reason we keep coming back to Kia is the reliability of the vehicles — they’ve always been dependable, comfortable, and great value for mone

Graham Lloyd, Gravells Kia Kidwelly

2026-05-21

Great service at the Kidwelly branch from the moment my partner and I arrived to view a car, right through to purchasing and completing the sale with Matthew. Really happy with both the car and the service received. Thank you!

Lynzi (Lkr), Gravells Kia Kidwelly

2026-05-12

We recently bought a car from here. We were both really happy with the car we purchased but the service by Matthew was really fantastic as well. We were kept informed of what was going on but were not pestered or pressured into making a decision eith

Patrick Price, Gravells Kia Kidwelly

2026-05-11

We enjoyed excellent service from Gravells Kia. Matthew Lewis was extremely helpful and professional throughout the whole process. He was knowledgeable, polite and understanding of our requirements. Communication was strong and he provided regular an

Claire Griffiths, Gravells Kia Kidwelly

2026-05-08

Part exchanged my car with Gravells Kidwelly. Excellent service throughout, Matthew was very helpful, polite and knowledgeable. I would highly recommend and have to say thank you for making the whole experience a positive one.

rita Evans, Gravells Kia Kidwelly

2026-05-04

(Translated by Google) Special service and very professional. I received all advice and support from very polite staff. The extra efforts of Mr Ian Davies were of great help. Many thanks to all the Narberth Kia Team. Excellent and highly professional

Andrew Morgan, Gravells Kia Narbeth

2026-07-25

The service from all the staff is excellent.

Brenda Badham, Gravells Kia Narbeth

2026-07-25

We purchased our new Kia EV5 from Gravells Kia Narbeth . The salesman was very helpful and honest. The whole purchase experience was great. We also recieved a fair price for our trade in. The salesman arranged the kia finance on a very good interest

Michael Daniel, Gravells Kia Narbeth

2026-07-24

I collected my new car from Gravells on Saturday, and the whole experience was excellent. Josh was fantastic throughout the handover—friendly, professional, incredibly patient, and took the time to explain everything clearly without ever making me fe

Donna Robinson, Gravells Kia Narbeth

2026-06-30

Sales team as helpful as ever and as a customer for over10 years the Service team are also great

Brenda Owen, Gravells Kia Narbeth

2026-06-30

What a great car! I’m over the moon with it. Colour is lovely, only a week old & just getting used to all the features, all extras as standard, can’t believe what was included. A real pleasure to drive. Test drive one what’s stopping you!

T KEOHANE, Gravells Kia Narbeth

2026-06-30

Recently had something repaired on my Picanto. I was kept informed at every point to the progress. All the staff, service and sales, go out of their way to be helpful.

Kate Groome, Gravells Kia Narbeth

2026-06-20

Been dealing with Gravells in Narberth for over 7 years.On my 3rd SPORTAGE.Dealt with Jason for my first one,and James for the latest one. Always been very helpful ,no matter what .Even collect my vehicle if anything is needed doing,Mot Test.Servici

Kevin Evans, Gravells Kia Narbeth

2026-06-12

I would like to take this opportunity to thank the management and staff at Gravelles, Narberth, for the excellent manner that they conducted the recent sale to me of my KiaEV2 car. The professional manner shown by Mr Boucher, Sales Manager and Jame

Glenys Evans66Sprim, Gravells Kia Narbeth

2026-06-08

Gravels Narberth are a fabulous team in all departments. I have been buying vehicles from them for over 10 years. My first EV purchase recently went smoothly, they gave me all the financial information I needed to make an informed decision and I am

Rachel hickman, Gravells Kia Narbeth

2026-06-06

Thankyou Jason and the team at Gravells for guiding us through the exchange and purchase of the new EV2. What a brilliant car so pleased with it slowly coming to terms with what this car has to offer, no worries because we know we can always ask Jaso

Sandra Bevan, Gravells Kia Narbeth

2026-06-05

⭐⭐⭐⭐⭐ Excellent Service from Start to Finish I recently purchased a vehicle from Gravells and I couldn’t be happier with the experience. Jason was absolutely amazing throughout the entire process. He was professional, knowledgeable, and took the ti

Maggie Gage, Gravells Kia Narbeth

2026-06-05

We’ve had a genuinely excellent experience with Gravells Narberth throughout the whole process of buying our new car. James, Jason and the service team were all outstanding — professional, approachable and incredibly helpful from start to finish. The

Susan Hawthorn, Gravells Kia Narbeth

2026-05-18

First class service, could'nt ask for more.

Mike Quirk, Gravells Kia Narbeth

2026-05-18

My cars annual service & MOT & as usual, I couldn't have wished for a better experience. All the staff so efficient & friendly with excellent advice & no "pressure". Thank you so much. See you again later.

Gordon Smith, Gravells Kia Narbeth

2026-05-12

After buying two Kia Sportage's with Gravells, Narbeth, I have just recently returned and bought an EV3 model. And I love it! I've been guided by Jason a couple of times now, and he clearly understands what I want in a car, and ultimately has helped

Emma Kedward, Gravells Kia Narbeth

2026-05-05

Have to give a massive thank you to Muj. I don't pick my car up until Monday, but he has honestly gone above and beyond for us arranging our new vehicle. We have a little boy who comes with us to appointments at Kia and he has included him like a cus

Danielle Kelsey, Gravells Kia Swansea

2026-07-24

Really helpful service team who fitted me in despite turning up on the wrong day!

Mark Llewellyn, Gravells Kia Swansea

2026-07-08

Always had 100% satisfaction from gravells Swansea always made welcome and put at ease and gives you all the help and info you need wouldn’t go anywhere else 😊😊😊😊😊

Karen Phillips, Gravells Kia Swansea

2026-07-06

My current vehicle is the 4th Kia purchased through the dealership. We have always had excellent service from Gravells, and our Sales Advisor, Josh, was very knowledgeable and helpful. I was unable to test drive the vehicle due to a broken shoulder,

Ryland Williams, Gravells Kia Swansea

2026-06-30

I had a few issues initially, but Scott, the Service Manager, resolved everything in a timely and professional manner. It turned out to be a case of miscommunication, and Scott kept me informed throughout and made sure everything was put right. Than

mark boundford, Gravells Kia Swansea

2026-06-26

Went in with longest list of needs Walked away considering 2 cars very excited about both x

Jude Hayes, Gravells Kia Swansea

2026-06-21

I picked up my new car this week and I absolutely love it and the quality of the ride is outstanding and comfortable I just want to say a big thank you to Josh and the rest of Kia Swansea for the easy friendly welcome I received.

Trucker David, Gravells Kia Swansea

2026-05-31

Muj was great 👏

Adrian Owen, Gravells Kia Swansea

2026-05-03

I had an excellent experience with the service advisor Leighanne. From the start she was professional and very attentive to my concerns. She clearly explained the issues found with my vehicle and showed genuine empathy when explaining the options a

Chris Tidy, Gravells Kia Swansea

2026-04-30

Extremely impressed with the service from Gravells. In particular Abi Tyrrill was superb. Extremely knowledgeable with excellent communication skills. She arranged two test drives for us and listened and took on board what we were looking for. In the

Jan, Gravells Kia Swansea

2026-04-30

Just wanted to congratulate Gravells and in particular the sales assistant Rob that helped with my recent purchase of my new car. Customer service was excellent and he went above and beyond for a swift handover which helped me a great deal as I was

Jane Lear, Gravells Kia Swansea

2026-04-22

Cassie from Kia in Swansea has been absolutely amazing She made the whole process of getting a new car a breeze She went above and beyond for me and made everything super easy Would 100% recommend Kia

Chloe Thomas, Gravells Kia Swansea

2026-04-14

Booked our car in for a service and MOT at Kia Llansamlet at the weekend. Leighanne from the service department dealt with us from start to finish. She went above and beyond to help us after our car failed the MOT. What could have been a very stress

Carly Gaffney Jones, Gravells Kia Swansea

2026-03-16

I needed to book my works car in for a service and as always, Leighanne was amazing in arranging everything for me and making me feel valued whilst waiting in the showroom.

Ryan Leonard, Gravells Kia Swansea

2026-03-11

Had the pleasure of purchasing a car through Cassie, and she was very friendly and approachable, professional, and made the transaction process a breeze. Very pleased and happy for her help. Excellent service. Best sales executive I've ever worked wi

Dylan, Gravells Kia Swansea

2026-03-10

Fantastic service from Cassie at Kia Swansea. She was friendly, knowledgeable and made the whole process easy and stress-free. Nothing was too much trouble and she made sure everything was explained clearly. I’m absolutely loving my new car – thank y

Natalie Reynolds, Gravells Kia Swansea

2026-03-08

Visited Kia Swansea for my service and was served by Olivia. Great communication, super friendly and made the experience

Michael Jones, Gravells Kia Swansea

2026-03-04

Got my new car at Kia Llansamlet with Callum. Very good and efficient service. Would recommend others to this garage.

Sarah Letheren, Gravells Kia Swansea

2026-03-04